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Home Creating an account and Accessing your account

Creating an account and Accessing your account

Creating an account

Creating an online account with Shopfitting Warehouse couldn’t be easier and you’ll be able to enjoy the benefits of having an account such as reordering previous orders with only a few clicks, saving and managing multiple baskets, managing your invoices plus other features.

New customers

There are two ways to create an account as a new customer; either when you place an order, or at any time while visiting the website.

Creating an account when placing an order

When you place an order with us, you will be asked to input details such as your name, company name (if applicable), address (billing and shipping) and email address. The only additional piece of information we require from you to create an account is a password so you can log in securely at a later date. You will be given the option to enter a password on the Thank You page once your order has been placed. Simply enter a password of your choice and your account will be created.

Creating an account while visiting the website

You can create an account at any time while on the website by clicking the Register link at the top right of the website.

Screenshot of top right of website

Next, on the Register or Login page click the Register button.

Screenshot of new customers

You will then be presented with a form where you can enter your information. You will be required to confirm that you have read and accepted the terms & conditions before you can complete your registration.

Once you have created your account you will be taken to your Account hub where you can manage your account. You will also be sent an email to confirm your account has been created. This will include a randomly generated password, which you can change by clicking My Password on the Account hub page.

screenshot of my password button

Existing customers

If you’ve purchased from Shopfitting Warehouse before but didn’t create an online account, you can create a brand new account by following the instructions for new customers above. However the best way for an existing customer to create an account is to follow the instructions below.

To create an account and link it to your previous order, click the Register link at the top right of the website.

Screenshot of top right of website

On the Register or Login page, under ‘Returning Customers…’ enter the email address you used for your previous purchase with Shopfitting Warehouse and click the Forgotten Password? link (leave the password field blank). If the email address you entered is in our database, you will receive an email containing a link to create a new password. Click the link in the email, enter your new password and click CHANGE PASSWORD. Your account will now be created and you’ll be able to log in.

screenshot of change your password page

Accessing your account

If you have previously created an account and you wish to access your account, you can do so by visiting this web address https://www.shopfittingwarehouse.co.uk/customer or by clicking My Account at the top right of any page on the website.

Screenshot of top right of website

If you are already logged in, you will be taken to your Account hub. If you are not logged in, you will be taken to the Register or Login page. Under ‘Returning Customers…’ you can enter the email address and password associated with your account and click the Login button.

screenshot of returning customers login page

Forgotten Password

If you do not remember your password, enter your email address (leave the password field blank) then click the Forgotten Password? link. You will receive an email containing a link to reset your password. Normally you will receive this email within a few minutes but please wait up to 30 minutes if you do not receive one instantly. Please check your junk/spam inbox too.

Click the link in the email (or copy it to your web browser). You will be asked to enter a new password and confirm it by entering the new password a second time. Click CHANGE PASSWORD to complete the process. You will then be taken back to the Register or Login screen where you can enter your email address and new password that you have just created.

Logging out of your account

You can logout of your account from your Account hub page. To get to this page, click My Account at the top right of the website.

Screenshot of top right of website

The logout button is at the bottom of the list on your Account hub page.

screenshot of log out button