Pallet Delivery Requirements

Kerb-side Pallet Delivery Requirements

What you need to know...

Large heavy bulky items are marked on the product page as ‘Heavy item’ (below the price). Heavy items will require either single pallet or double pallet delivery to UK Mainland addresses. All non-UK mainland delivery of these items is quotable.

Items that require single pallet delivery:
Shop counters, shop gondolas, display cabinets, half-size slatwall panels.

Items that require double pallet delivery:
Full-size slatwall panels (landscape and portrait).

Delivery times vary from 2-10 days depending on the product. Please view the product details page for a delivery date estimate.

Please check you can meet the pallet delivery requirements

    • Heavy items are delivered kerb-side by one driver, who does not offload the pallet.
    • The driver is not authorised to carry goods up or down steps, or through a property.
    • A forklift truck may be required, especially for double pallet deliveries.
    • It is possible to unload the pallet(s) by hand but you will probably require assistance.
    • Pallet delivery trucks require easy access* to your drop-off point.

* Customers must have ability to park a curtain side or articulated lorry within close proximity to the delivery point. Please advise if your premises are subject to any parking restrictions or narrow roads not suitable for large vehicles in order that alternative delivery instructions can be pre-arranged as necessary.

Unsure if you can accept a pallet?

Please contact us straight away if you need advice or you are unsure whether you can meet these requirements.

Accepting our terms and conditions and completing an order implies that you meet the requirements.

Call: 0800 834 782