Shipping policy
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Delivery Overview to UK Mainland
- Standard delivery is free on most* orders over £99 ex VAT/£118.80 in VAT.
- Next Day delivery is available on most items.
- Some items cannot be shipped by Standard or Next Day.
- For delivery to non-mainland UK and other regions see below.
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*Free Delivery Qualification
- Only available to UK Mainland Zone 1 addresses (see below).
- Standard delivery is 2-3 working days, see product page for precise timeframe.
- Order total minus any discounts must be £99.00 ex VAT or over.
- Not available on 'heavy items', delivered by pallet.
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General Information
- We offer a range of delivery services for your convenience and to ensure fast and secure delivery to your destination.
- Available delivery services may vary depending on the product and destination.
- Some heavy and bulky products require delivery on pallets. These are marked as ‘Heavy Item’ and our pallet delivery service applies.
- We have created shipping Zones for you to easily identify services available for you.
- Delivery times may vary on products and delivery times are indicated on the product pages.
- Our delivery cut-off is 4pm on a working day.
UK Delivery Zones
- Zone 1: UK Mainland (excluding Scottish Highlands)
- Zone 2: Scottish Highlands (Addresses above Highland Boundary)
- Zone 3: Isle of Wight, Isle of Man
- Zone 4: Scottish Offshore Islands, Isles of Scilly, Channel Islands
Please note: Orders to N. Ireland and Rep. Ireland can not be processed online at this time. Please call or email for more information.