Creating a support ticket

If you need a little assistance with your product's assembly, tracking or changing your order, troubleshooting a common issue, or just using this website to find what you need then have a look at our support area here.

If you can’t find what you are looking for on our support area and need help, the best way to get in contact with us is to Login to your account here. Select the ‘Messages’ tab and simply fill out the quick form. Remember to include as much information about your issue as possible and then send your message using the button at the bottom of the page. Please allow up to 48 hours for a member of our support team to get back to you.

If you don’t remember your password for your account you can reset it here.

If you don’t have an account with us you can simply fill in the ‘Submit a support ticket’ form on our support page here and one of our team will respond within 48 hours.

Alternatively you can also use live chat to contact us for help. Simply click ‘Chat with us’ on the bottom right of our website to talk to one our support team or to leave a message.