Ways to order 

• Online, via our website, Amazon, or eBay store.
• Over the phone on 0800 834 782

If you wish to place regular orders, then speak to an account manager about alternative ways to place orders.

Placing an order online

1. Browse our shop and select a product you wish to purchase.
2. Click ‘Add to Cart’ ensuring you have selected any required options, a popup will appear showing what you have selected.
3. Click ‘Continue shopping’ if you wish to add more items.
4. Click ‘View or edit your cart’ to review what you have selected and also to get a delivery estimate and review VAT.
5. Click ‘Proceed to checkout’ button to continue with order if you wish to pay by a method other than PayPal.
6. Start checkout by entering an email address, choosing business or home customer type and selecting to join our mailing list if you wish. If you already have an account you can also log in at this stage.
   [Click continue]
7. Follow the prompts and enter you delivery address, selecting an address and completing the required fields will trigger the shipping rates to appear for your address.
8. If your billing address is different to your delivery address, then uncheck the box just above the delivery rates to enter an address.
9. Select one of the delivery options, there may only be one option.
   [Click continue]
10. Select a payment method from the list: Card, PayPal, or Bacs. Card and PayPal paid orders are processed automatically, but please note that if you select Bacs payment, your order will not be shipped until the payment has been recorded with the bank which can take one or two working days.
11. Check to agree the terms and conditions and Continue to payment. All payments are taken via third-party payment gateways and are 100% secure.

Once your order is complete, you will see an on-screen confirmation, and shortly after you will receive an email from us acknowledging the order.