Unlock Black Friday Success by Elevating the Customer Experience

With summer coming to a close, thoughts quickly turn to the festive season, which means Black Friday is just around the corner. This checkpoint in the retail planner is seen as the date when spen

The Changing Face of Retail: Trend Forecasts for 2024

While the UK dances with the prospect of a 2024 evolution, the mood amongst retailers remains optimistic, with many predicting an uplift at the end of 2023 which continues into the new year.(1) As

Choosing Industrial Shelving: Multipurpose vs Heavy Duty

In the world of manufacturing, warehousing, and logistics, having efficient storage systems is key for the smooth running of operations. Whether you use heavy-duty units for your manufacturing faci

The Changing Face of Retail: The Rental Revolution is Upon Us

The sharing economy has rapidly transformed many industries, with ridesharing and home sharing becoming commonplace. Now, the rental revolution is taking on retail, with the emergence of UK busines

The changing face of retail: The recommerce era, and the shift in how we shop

Back in the 1970s, at a time of rampant inflation, high unemployment and the four-day week, jumble sales were a regular occurrence, found at town and village halls and community centres around the

The Changing Face of Retail: Chatbot or Human? The Future is AI

Believe it or not, chatbots have been around since the 1960s. In 1966, Joseph Weizenbaum at MIT created one of the first chatbots, ELIZA, which simulated conversation by using pattern matching to

The Changing Face of Retail: Unified Commerce, Omnichannel and Hybrid Shopping

While the world of retail likes nothing more than a catchy buzzword, it’s sometimes the case that these new buzzwords are open to confusion and misinterpretation. Omnichannel and unified commerce a

The Changing Face of Retail: Retail Media

Bespoke Advertising, At Your Service Gone are the days when FMCG advertisers had to launch new products using little more than print media and one of the few television channels that even show

The Changing Face of Retail: The Rise of AI in The Retail Experience

While we’ve previously discussed how AI has the potential to transform the retail experience for shoppers, as the technology evolves at pace, retailers are rapidly adapting their approaches to harn

The Changing Face of Retail: Why online marketplaces are a step into the future

As consumers, we’re all comfortable with the big online names such as Amazon and Etsy but we are also seeing a growing number of new online marketplaces appearing, as more traditional bricks and mo

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Unlock Black Friday Success by Elevating the Customer Experience